Customer Resources
Who to Contact
Woodway operates every asset we build. That means the team that helped build your pipeline is still the team servicing your account, backed by a control room monitoring your system 24/7.
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Pipeline Emergency
Suspected leak or immediate hazard, call (888) 394-5965.
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Account Support
Contract questions or services changes, email support.
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Billing
Invoice or payment questions, email billing.
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Customer Portal - Coming Soon!
Soon you'll be able to log in to your customer portal to view invoices, contracts, and account details.
FAQs
Leave the area immediately and call 911, then call Woodway at 888-394-5965. Don't operate vehicles or equipment near the site, and don't attempt to stop the flow of gas yourself.
Our control room is staffed 24/7. For anything that isn't an immediate safety hazard that can't wait, call 888-394-5965.
To update your company's contact information, reach out to [email protected].